Guest Information

Guest Information

 

To help prepare you for your residency, Workshop or Experience, please read the PLAYA Handbook below which includes information on what to bring, what is included in your cabin, and what to expect from a stay at PLAYA. Make sure to read the sections about groceries, cell service and internet!

Arrival + Departure instructions

  • Arrival is usually from 1:00 – 4:00 pm on the first day of your stay. Please double check your welcome email for exact dates and times. If there are extenuating circumstances which will cause a late arrival, please inform us by calling 541-943-3983. A staff person will be in the office until 4:00 pm to greet you, orient you to the campus and goings on, and help you find your cabin.
  • PLAYA is located between mile markers 81 and 82 on Highway 31. Look for the fence made out of juniper branches.
  • If driving, be sure to park in designated parking areas only as detailed in the above campus map. We will have handcarts placed in the parking areas to help you transport your belongings to your cabin.
  • Check out is by 12:00 pm on the last day of your residency.

Travel Resources

  • Tripcheck.com is a great tool for navigating Oregon’s mountain roads and passes. Click on the little flags to view real-time RoadCam photos. Use this when deciding which mountain pass to avoid if a snowstorm, wildfire, or other event rolls through.
  • Enviro Shuttle is the shuttle service most folks use to get to PLAYA from the Redmond airport. The shuttle is able to stop at a grocery store between the airport and PLAYA. Make sure to reserve your spot in advance by calling or texting 541-598-5384.
  • Find more resources in the Know Before You Go Handbook!

Dietary Restrictions + Emergency Contact information

Emergency contact information is gathered at check-out for all programs. If meals are provided during your program (usually just for Workshops, Experiences and Awarded Residencies), dietary restrictions are also collected. If you need to change any information you provided, please email programs@playasummerlake.org.

 

illness protocol

The whole campus, including the main lodge, is open 24 hours for all to use. We are not requiring masks at this time and are encouraging each person to navigate COVID and other illnesses the way that feels the safest for them and others. If you become ill, we ask you to mask and/or avoid indoor public spaces. This is subject to change according to the latest CDC and Oregon State recommendations. Please bring a high quality mask and COVID rapid tests in case you feel symptoms during your stay. If group meals are provided during your stay, they will be served in the main lodge or on the patio with the option for folks to take their meal to their cabin if they prefer. If risk levels in Lake County returns to “high”, then masks may become mandatory indoors.  

ACCESSIBILITY INFORMATION

Wildcat Cabin/Studio and the Commons are the only ADA accessible spaces on campus. For specific dimensions and pictures of Wildcat Cabin/Studio, please see the Cabins & Studios page of the website. 

The PLAYA grounds are primarily grass and gravel. We have an accessible pathway between Wildcat Studio/Cabin and The Commons; otherwise, we do not have pathways, sidewalks, or access to other studios for wheelchairs.

We are grateful that residents have such an enriching experience in our very rural and remote setting. Given this context, we would like you to consider the following regarding medical care and services. There are limited services around PLAYA. PLAYA is 1 hour from the Lakeview, the nearest city, and 2 hours from Bend which offers the highest level of medical services. PLAYA subscribes to AirLink as part of our insurance; in case of medical emergency that occurs on campus, air transport can deliver the patient from PLAYA to the nearest city which provides adequate medical care within 30 minutes to 1 hour.

If you require a Personal Care Assistant, they are welcome to join! PLAYA staff is very small, so if you need assistance it is best to bring someone with you. Please coordinate this with PLAYA staff. 

Please be aware that June – September is wildfire season and PLAYA can be quite impacted by smoke. Winter can also be difficult given high winds, icy roads, and deer migration.

If you have any questions or concerns please call PLAYA at 541.943.3983 or email us at info@playasummerlake.org.